How can we help?
What type of businesses does Staytion cater to?
Staytion offers a range of flexible solutions for businesses of all sizes, including dedicated spaces, monthly subscriptions, daily and hourly plans. No matter if you are a solo entrepreneur, a small startup, or a large corporation, Staytion has options to meet your diverse workspace needs on a national scale.
What are the operating hours?
Please note that the operating hours for each coworking space may vary. For specific information, please refer to the operating hours listed by on individual space
What is Staytion Spaces' response to coronavirus (COVID-19)?
The health and safety of our members and employees are our top priority. To ensure the well-being of all those who use our spaces, we have implemented enhanced cleaning practices and increased sanitization efforts. We are committed to providing a safe and healthy environment for everyone.
As a Staytion member, what privileges and perks can I expect to receive?
As a Staytion Member, you are entitled to discounted rates on food and beverage purchases, meeting room rentals, and printing services. For a full list of perks and details, please visit our memberships page: https://gostaytion.com/memberships
Where can I view my invoices?
Invoices are sent to your registered email for your records
What should I do if experience an issue while using the printer?
You may seek assistance from any of our staff and they will do their best to resolve the issue at hand.
What is the speed and security of Staytion Spaces' Wifi?
Our spaces are fitted with enterprise-grade Wifi that utilises the WPA2 authentication protocol.
WPA2 ensures that data sent or received over your wireless network is encrypted, and only people with your
network password has access to it.
The Wifi is:
5GHz network band with Link Speed (Receive/Transmit): 60/60 (Mbps)
Download speed of 151.10 Mbps
Upload speed of 163.43 Mbps
Are my print job and scanning of documents secured?
Staytion uses SSL/HTTPS for communication and remote web based administration, ensuring sensitive data
like Passwords and Account Information is secured over the network, and session cookies are securely flagged
so as to prevent their interception or modification for malign purposes.
How does Staytion secure Member's data?
When we collect and process personal information, and while we retain this information, we will protect it
within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure,
copying, use or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method
of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your
own information within the bounds of our services. For example, ensuring any passwords associated with
accessing your personal information and accounts are secure and confidential.
For how long does Staytion retain personal information, even if a customer only uses their services for a short period of time?
For example, if you have created an account with us, we will retain your information for as long as your account is active. Once your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing any information that could identify you.
In some cases, we may need to retain your personal information for legal, accounting, or reporting purposes, or for archiving in the public interest, scientific research, or statistical analysis. If this is the case, we will only keep your information for as long as necessary to fulfil these obligations.