Staytion Privacy Policy

Your privacy is of utmost importance to Workstation Pte. Ltd. (“Staytion”, “we”, “us”, “our”). We are the controller of your personal data and committed to adhering to all applicable laws and regulations governing the collection of your personal data, whether you engage with us through our website, https://gostaytion.com, any other platforms owned and operated by us, or as a customer of ours (our “Services”).

Personal data includes any data that can be used to identify you directly or indirectly. This encompasses details such as your name, residential address, email address, mobile number, date of birth, financial information (including credit card information), and even data related to your interaction with websites or online services.

Please note that where our Services contains links to third-party websites and services, those entities have their own privacy policies in place. After navigating to any third-party content via these links, it is essential to review their privacy policies to understand how they collect and utilise your personal data. This Privacy Policy does not apply outside of our Services.

This Privacy Policy supplements but does not supersede nor replace any other consents you may have previously provided to us in respect of your personal data, and any consents you may have provided in connection with this Privacy Policy are cumulative and additional to any rights which we may have under applicable law to handle or process your Personal Data.

Effective Date: 28 March 2024 Last Updated: 28 March 2024

Data We Gather

We categorise the data we collect into two groups: 'voluntarily provided' data and 'automatically collected' data.

'Voluntarily provided' data refers to personal data you intentionally and actively provide to us when using our Services or participating in promotions and events.
'Automatically collected' data refers to personal data sent to us by your devices while using our Services.

Log Data

Upon visiting our Services, our servers may automatically record standard information supplied by your web browser or device. This may encompass your device's Internet Protocol (IP) address, browser type and version, the pages you visit, the date and time of your visit, the duration spent on each page, and other details associated with your visit.

Moreover, if you encounter specific errors while using our Services, we may automatically collect data about the error and the surrounding circumstances. This data may include technical specifics regarding your device, the actions you were attempting when the error occurred, and additional technical data related to the issue. You may or may not receive immediate notification of such errors, their occurrence, or their nature.

It's important to note that while this data may not individually identify you, it could potentially be combined with other data to personally identify you, so it is considered to be personal data.

Device Data

When you engage with our Services, we may automatically obtain data about your device, such as:

Device Type
Operating System
Unique device identifiers
Device settings
Geo-location data

The data we collect depends on the settings of your device and software. We recommend reviewing the policies of your device manufacturer or software provider to understand what data they make available to us.

Your Details

We may request certain details from you, including but not limited to:

Name
Email address
Date of birth
Financial information (including credit card information)
Phone or mobile number
Home or residential address

User-Generated Content

We define 'user-generated content' as materials (text, images, andor video content) voluntarily provided by our users for the purpose of publication on our Services or re-publishing on our social media channels. All user-generated content is associated with the account or email address used for submission.

Please be aware that any content submitted for publication will become publicly accessible following posting (and any subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this Privacy Policy.

Legitimate Reasons for Processing Your Personal Data

Organisations are permitted to process personal data if they have a legal basis for doing so. We process personal data on the basis of one or more of the following:

Express and informed consent has been given by the person whose personal data is being processed.
We have a legitimate interest in processing the personal data. This includes fraud detection and prevention, detection and prevention of misuse of services and network analysis to prevent fraud and financial crime, and perform credit analysis.
It is necessary in relation to or in anticipation of a contract, agreement or ongoing arrangement for the provision of services which someone has entered into with us or because someone has asked for something to be done so they can enter into a contract, agreement or arrangement with us.
There is a legal obligation to process the personal data.

We may change this Privacy Policy from time to time and any such changes will be published on our website. Notwithstanding any change to this Privacy Policy, we will continue to process your personal data in accordance with your rights and our obligations in law.

Collection and Use of Data

We may collect personal data from you when you engage in the following activities on our Services:

Registering for an account
Entering into a contract with us
Attending one of our locations
Participating in competitions, contests, and surveys
Subscribing to receive updates from us via email or social media channels
Accessing our content via a mobile device or web browser
Contacting us through email, social media, or similar technologies
Mentioning us on social media

We may collect, retain, use, and disclose data for various purposes, ensuring that personal data is not processed in a manner inconsistent with these objectives, including:

Providing you with the core features of our Services
Responding to, handling, and processing your queries, requests, applications, complaints and feedback, or otherwise providing customer support
Allowing you to customize your experience on our Services
Establishing contact and communication with you
Requesting feedback or participation in surveys, as well as conducting analysis andor market research for statistical, profiling or other purposes for us to understand customer behaviour, preferences and market trends, and to review, develop and enhance the quality of our Services, website, associated applications and social media platforms
Implementing advertising and marketing efforts, including sending promotional information about our Services, and relevant third parties
Enabling your access and usage of our Services, associated applications, and social media platforms
Verifying your identity and facilitating and carrying out due diligence checks
Processing payments
Managing our administrative and business operations and complying with our internal policies and procedures
Project management, conducting audits, reviews, and analysis of our internal processes and action planning, and managing and preparing reports on incidents and accidents
Organising competitions, contests, and offering additional benefits to you
In connection with any claims, actions or proceedings (including but not limited to drafting and reviewing documents, transaction documentation, obtaining legal advice, and facilitating dispute resolution), andor protecting and enforcing our contractual and legal rights and obligations
Complying with any applicable rules, laws and regulations, codes of practice or guidelines or to assist in law enforcement and investigations by relevant authorities (including disclosures to regulatory bodies, conducting audit checks, surveillance, investigation, and due diligence)
Attributing any content (e.g., posts and comments) submitted by you and published on our Services
Preventing, detecting and investigating crime (including fraud or money laundering or terrorist financing), analysing and managing commercial risks, and managing the safety and integrity of our sites and apps, aligned with our Terms of Use
Conducting technical assessments to improve our app, associated applications, and social media platforms
Facilitating business asset transactions (which may extend to any merger, acquisitions or asset sales) involving Staytion andor our parent, subsidiary, or affiliate companies
Managing any personal data held which relates to you for any of the purposes listed herein
Any other purpose relating to or reasonably necessary for any of the above

We may combine voluntarily provided and automatically collected personal data with general information or research data acquired from trusted sources. For instance, data and insights from our marketing and market research activities may be combined with data about how visitors utilise our site to enhance both the site itself and your experience.

Security of Personal Data

As we collect and process personal data, we use appropriate technical and organisational measures to ensure a level of security of your personal data.

While we take all reasonable steps to protect the personal data you share with us, please be aware that no method of electronic transmission or storage is entirely secure, and the absolute security of any personal data we may have collected from or about you cannot be guaranteed. We cannot completely guarantee that no harmful code will enter our website (for example viruses, bugs, trojan horses, spyware or adware). You should be aware of the risks associated with websites and ensure that you use a secure browser.

You are responsible for selecting a secure password and ensuring the overall security of your data within the scope of our Services. This includes safeguarding any passwords associated with accessing your personal data and accounts, ensuring they remain confidential. We are not liable for any damages resulting from security breaches, on unauthorised andor fraudulent use of your password.

Retention of Your Personal Data

We retain your personal data for as long as necessary to achieve the purpose for which it was collected. The duration may depend on the specific purpose for which we are using your personal data, as outlined in this Privacy Policy. For instance, if you provide personal data when creating an account with us, we may retain this data for the duration of your account's existence on our system. If your personal data is no longer required for this purpose, we will either delete it or anonymise it by removing all identifiable details.

However, we may need to retain your personal data when necessary for legal, accounting, or reporting obligations, or where we are otherwise permitted to do so by applicable laws.

Children's Privacy

We do not intentionally target our Services at children under the age of 18, nor do we knowingly collect personal data about children under 18.

Disclosure of Personal Data to Third Parties

We may disclose personal data to various parties, including:

Our parent, subsidiary, or affiliate companies, as well as their respective representatives andor agents
Third-party service providers, enabling them to provide their services (e.g., IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing providers, professional advisors, and payment systems operators)
Our employees, contractors, and related entities
Existing or potential agents or business partners
Sponsors or promoters of any competitions, contests, or promotions we run
Credit reporting agencies, courts, tribunals, and regulatory authorities in cases where you fail to pay for goods or services we have provided
Courts, tribunals, regulatory authorities, and law enforcement officers when required by law, for actual or prospective legal proceedings, or to establish, exercise, or defend our legal rights
Third parties, including agents or sub-contractors assisting us in providing information, our Services, or direct marketing to you
Third parties involved in data collection and processing
Entities that acquire all or a substantial portion of our assets and business, including in the unlikely scenario that we cease operations or enter bankruptcy
Our professional advisers such as our board of directors, auditors and lawyers
Any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or any debt or asset sale) involving Staytion andor our parent, subsidiary, or affiliate companies
Relevant government regulators, government ministries, statutory boards or authorities andor law enforcement agencies, to comply with any directions, laws, rules, guidelines, regulations or schemes issued or administered by any of them
Any other party to whom you authorise us to disclose your personal data to

International Transfers of Personal Data

The personal data we collect is stored andor processed in Singapore, the United States, or locations where we or our partners, affiliates, and third-party providers maintain facilities.

Countries to which we transfer your personal data may not have the same data protection laws as your initial data provision location. When we transfer your personal data to third parties in other countries, we adhere to applicable legal requirements and protect the transferred personal data as outlined in this Privacy Policy.

Your Rights and Managing Your Personal Data

Some of these rights apply generally, while others will only apply in certain circumstances. If you would like to exercise your rights or receive more information about them, please contact DPO@smrt.com.sg. We may request specific information to confirm your identity.

Right to be informed: You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data.
Right to access: You have the right to obtain access to your personal data.
Right to rectification: You have the right to ask us to correct anything that you think is wrong with your personal data.
Right to erasure (also known as the “right to be forgotten”): You have the right to ask us to delete your personal data, however we may retain your personal data if we have a legal or business reason to do so under applicable laws.
Right to restrict processing: You have rights to ‘block’ or suppress further use of your personal data. When processing is restricted, we can still store your personal data, but may not use it further.
Right to data portability: You have rights to obtain and reuse your personal data for your own purposes across different services.
Right to object: You have the right to tell us to stop processing your personal data.
Right to withdraw consent: If you have given us your consent to use your personal data, you have the right to withdraw your consent at any time. This includes where you have subscribed to marketing communications – you may opt out of receiving these communications by contacting us (or by clicking the link in the email).
Right to complain: You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

Use of Cookies

We employ 'cookies' to collect data about you and your interactions with our site. A cookie is a small data piece that our website stores on your computer and accesses whenever you visit. This allows us to understand how you use our site, enabling us to deliver content based on your specified preferences.

Privacy Policy Limitations

Our website may contain links to external sites not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices. Some of these external sites may be co-branded with our logo or trademark, even though they are not operated or maintained by us. Once you have left our website, you should check the applicable privacy policy of the external site to determine how they will handle any data they collect from you.

Changes to our Privacy Policy

At our discretion, we may modify our Privacy Policy to reflect updates in our business operations, current accepted practices, or changes in legislation or regulations. If we decide to revise this Privacy Policy, we will post the changes here at the same link through which you accessed this Privacy Policy.

In cases of significant changes or as required by applicable law, we will inform all registered users and contact you with updated details and links to the amended Privacy Policy.

Contact Us

For any inquiries or concerns regarding your privacy, please contact us using the following details:

Email: DPO@smrt.com.sg

Staytion Terms of Use

Workstation Pte. Ltd. (“Staytion”, “we”, “us”, “our”) provides the following services, comprising our websites which may be accessed at https://gostaytion.com or https://blog.gostaytion.com/ or such other online location as we may designate from time to time, any other platforms owned and operated by us, or as a customer of ours (collectively, our “Services”). "User", "you", or "your" refers to anyone who accesses or uses our Services.

These Terms of Use are important because they describe:

The rules to be followed when using our Services
The terms and conditions that apply to your access to and use of our Services
How to resolve any disputes that may arise from your use of our Services

These Terms of Use govern your use of our Services and constitute a legally binding agreement between you and us. By accessing andor using, or by continuing to access or use, any Services, you agree to abide by these Terms of Use and any amendments thereto and to comply with all applicable laws and regulations. If you do not agree to any part of these Terms, or amendments thereto or are ineligible to access andor use any part of our Services, you should cease all access and stop using any part of our Services immediately.

We may review and amend any of these Terms of Use at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Use will take effect immediately from the date of publication. It is your responsibility to review the Terms of Use regularly. Your continued use of our Services after any such amendments, whether or not reviewed by you, shall constitute your agreement to be bound by such amendments.

If you have any questions, comments, complaints or claims with respect to our Services or these Terms of Use, you may contact us at https://gostaytion.com/support.

These Terms of Use were last updated on 28 March 2024.

Limitations of Use

As a condition of your access to and use of our Services (except to the extent that such prohibition is not allowed under applicable law), you warrant on behalf of yourself, your users, and other parties you represent that you will not:

modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
remove any copyright or other proprietary notations from any materials and software on this website;
transfer the materials to another person or "mirror" the materials on any other server;
knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Staytion provides;
use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
use this website or its associated services in violation of any applicable laws or regulations;
use this website in conjunction with sending unauthorised advertising or spam;
harvest, collect or gather user data without the user's consent; or
use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to Staytion and are protected by applicable copyright and trademark law. Unless otherwise expressly stated in these Terms of Use, no licence or right is granted and your access to andor use of our Services should not be construed as granting, by implication, estoppel or otherwise, any license or right to use any intellectual property rights in any part of the Services without our (andor our licensors') prior written consent.

All trademarks, service marks, logos, trade names, and any other proprietary designations of ours used in connection with these Terms of Use or our Services are trademarks or registered trademarks of ours or our parent, subsidiary or affiliate companies. You may not use any of our trademarks, logos, or trade dress in connection with any product or service that is not owned or provided by us, in a manner that is likely to cause confusion among customers or users, or in any manner that disparages us or our parent, subsidiary or affiliate companies.

User-Generated Content

Where we permit you to post, upload, transmit, or make available any content through the Services, including without limitation any images, text, reviews, feedback (“User-Generated Content”), you agree that:

you are solely responsible for the User-Generated Content that you upload and you shall procure and ensure that such User-Generated Content will not infringe any rights of any third party (including without limitation intellectual property rights, data privacy rights, and proprietary rights) when accessed or used by us in the manner or for the purposes described or contemplated by these Terms of Use;
you shall not upload, post, transmit, or make available to us any User-Generated Content that is confidential or proprietary. Any User-Generated Content uploaded, posted, transmitted, or made available via our Services shall be deemed to be non-confidential and non-proprietary. We shall not be under any obligation of confidence to you in relation to any User-Generated Content unless otherwise agreed in a separate direct contract between you and us or to the extent required under applicable law;
you shall procure and ensure that you own or otherwise have all necessary intellectual property rights, licenses, consents, and permissions to use and to authorise us and our Users to use the User-Generated Content in the manner or for the purposes described or contemplated by these Terms of Use;
you waive your rights to prior inspection or approval of any marketing or promotional materials related to User-Generated Content and shall procure and ensure the waiver of any and all rights of privacy, publicity, moral, or any other rights of a similar nature in connection with such User-Generated Content. To the extent that any moral rights are not transferable or assignable, you hereby waive and agree (or shall procure of the waiver of and undertaking to) never to assert any and all moral rights, or to support, maintain or permit any action based on any moral rights that you may have in or with respect to any User-Generated Content;
you hereby grant us and our parent, subsidiary and affiliate companies a non-exclusive, unrestricted, unconditional, unlimited, perpetual, royalty-free, worldwide, irrevocable, transferrable and sub-licensable right to host, use, copy, record, reproduce both electronically or otherwise, publicly display, distribute, modify, adapt, publish, translate, transmit, broadcast, and create derivative works from, sell, resell and otherwise exploit in any manner whatsoever, any and all such User-Generated Content and derivative works thereof, for any purpose whatsoever (including without limitation for the purposes of advertising and marketing our Services), in all formats, on or through any media, software, formula, or medium now known or hereafter developed, and with any technology or devices now known or hereafter developed, and to advertise, market, and promote the same. You agree that the license includes the right to copy, analyse and use any User-Generated Content as we, in our sole discretion, may deem necessary or desirable for purposes of debugging, testing, or providing support or development services in connection with services provided by us or our parent, subsidiary and affiliate companies;
we shall be under no obligation to store, retain, publish or make available any User-Generated Content uploaded by you and that you will be responsible for creating backups of any User-Generated Content if necessary; and
we shall have no obligation to monitor or enforce your intellectual property rights to your User-Generated Content, but you shall provide such assistance as we may require to protect and enforce our rights to your User-Generated Content, including without limitation assisting us in bringing and controlling actions in your name and on your behalf.

You agree and acknowledge that:

we shall have no liability in respect of any User-Generated Content. We do not represent or warrant the accuracy, integrity, appropriateness, quality of any User-Generated Content, nor that the User-Generated Content does not infringe any third party rights, and under no circumstances shall we be liable in any way for any User-Generated Content (including for the avoidance of doubt any third party materials incorporated in User-Generated Content);
User-Generated Content is not verified or approved by us and we do not assume any obligation to remove, validate, screen, verify, or edit any User-Generated Content; and
we may edit or remove any User-Generated Content in our sole and absolute discretion, including without limitation where such User-Generated Content violates these Terms of Use or any applicable law.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences and our Privacy Policy.

Disclaimers

Our Services and any content, data, information and materials that may be made available through our Services (collectively, “Content”) are provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable laws and regulations, we expressly disclaim any and all warranties (express, implied or otherwise), including without limitation, warranties of suitability, merchantability, safety, non-infringement, fitness for a particular purpose, that all or any part of our Services is always available, secure, or free from malware, defects, interruptions, errors or other inaccuracies, whether arising by a course of dealing, usage, trade practice or course of performance. We do not make any representations or warranties regarding the use or the results of the use of our Services or Content in terms of their correctness, accuracy, currency, availability, reliability, or otherwise.

Any and all Content is only for general information or use. It does not constitute advice (whether financial, legal, or otherwise) and should not be relied upon in making (or refraining from making) any decision. Your use of, or reliance on, the Content is solely at your own risk. No oral advice or written information given through our Services by us or our officers, directors, employees, agents, third party service providers or third-party content providers, shall create any warranty nor shall you rely on any such information or advice.

We have no obligation to monitor your access to or use of our Services but have the right to do so for the purpose of ensuring your compliance with these Terms of Use or to comply with applicable law or an order or requirement of a court or governmental agency.

Limitation of Liability

To the fullest extent permitted by applicable law, we andor our parent, subsidiary or affiliate companies shall not, in any event, be liable to you or any other party for any damages, losses, expenses, penalties or costs whatsoever (including without limitation, any direct, indirect, special, incidental or consequential damages, loss of actual or anticipated income and profits, opportunity and loss of data) arising in connection with your use of our Services, your reliance on any Content andor our Services, or in connection with these Terms of Use, regardless of the form of action and even if we had been advised as to the possibility of such damages. Should any liability be attributed to us, to the maximum extent permitted by applicable law, our total liability in connection with these Terms of Use shall be capped at an amount equal to the total amount of charges paid to us by you from the preceding month.

Third Party Links

Certain links on our Services may lead to websites, services, social media channels or apps not operated by us or under our control ("Third Party Links"). We shall not be responsible for Third Party Links, or for any information or materials on, or any form of transmission received from, any Third Party Links. We shall have no obligation to investigate, verify or monitor the Third Party Links. Third Party Links are provided as a convenience to you as a User of our Services, and do not imply the endorsement by us of any information, products, advertising or other materials that can be found on those Third Party Links or any association with the operators of the Third Party Links. You access such Third Party Links at your own risk and we accept no responsibility or liability for any damage caused or alleged to be caused by or in connection with the use of the material or functions contained on those Third Party Links.

You shall ensure that you have read and agree to be bound by all applicable policies of these Third Party Links, whether relating to your use of our Services or otherwise, and that you act in accordance with those policies, in addition to your obligations under these Terms of Use. Your interactions with these third parties, including but not limited to the purchasing of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and the third parties. You should conduct whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.

Events beyond our control

We shall have no liability to you for any breach of these Terms of Use caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes, breakdown of systems or network access, any damage caused by a third party to our facilities or properties, flood, fire, explosion, accident or acts of God.

Right to Terminate

Without prejudice to our rights and remedies in these Terms of Use, at law, or in equity, we may at any time, for any reason, without prior notice to you, and without any explanation, including without limitation where we have reason to suspect that you have breached these Terms of Use, restrict, block, suspend, or disable your access to any or all of the Content or Services, whether temporarily or otherwise.

Illegality and Severability

Where any or part of these Terms of Use is deemed to be invalid, void, illegal or unenforceable, the legality, validity and enforceability of the remaining parts of these Terms of Use shall not be affected or impaired thereby and shall continue in force as if such invalid, void, illegal or unenforceable part of these Terms of Use was severed from these Terms of Use.

Staytion Cookie Policy

In common with many other websites, we use small files called cookies to help provide you with the best possible online experience. The purpose of this cookie policy is to inform you about what cookies are, how we use them, and what you can do to control them. This policy relates to this website only.

Who are we?

We are Workstation Pte. Ltd (“Staytion”, “we”, “us”, “our”).

Please note that we may update this cookie policy at any time. Any changes we may make to our cookie policy in the future will be posted on this page. Please check back frequently to see any updates or changes made.

What are cookies?

A cookie is a small text file that is placed on your computer, tablet or smartphone by websites that you visit. They are generally used to make websites function, or function more efficiently. They can allow you to access information that, perhaps, is limited to you as a registered user, or to remember your preferences, or record what you have put in your shopping basket. They also provide information to those operating a website, for example counting the number of people looking at a website, where they come from, the type of browserdevice they use.

We use cookies and similar technologies on this website to improve your booking experience. Cookies enable you to enjoy certain features (like saving your booking preferences) and helps us understand how our site is being used.

By using and browsing this website, you consent to cookies being used in accordance with our policy. If you do not consent, you must turn off cookies or refrain from using the site. You can turn off cookies in most browsers, but doing so may restrict your use of our website andor delay or affect the way in which it operates.

Different browsers provide different means of configuring how cookies are handled. To find out more go to the appropriate web-based guidance page for your browser.

Who sets these cookies?

Both first-party and third-party cookies are used on our website.

First-party cookies are cookies set by us and which enable the website to work as you might expect it to. They are also used to give us anonymised data about how our website is being used, the browser, the type of device accessing it and where, generally, the device is located.

Third-party cookies are set by others but may also enable us to learn more about our visitorscustomers, allowing us to provide a more personalised service, or in connection with advertising.

We will ask for your permission to place cookies or other similar on your device, except where it is essential for us to use them in order to provide you with a service that you have requested. Consent to the use of cookies may be withdrawn at any stage, but it is likely to affect your use of our website.

How do we use cookies?

We use cookies in a number of ways to improve your experience of using our website. These include:

— keeping you signed-in to our website;

— learning how you use our website;

— showing you content that is relevant to you;

— showing you products and services that are relevant to you;

— enjoy certain features (like saving your booking preferences).

The cookies that we use fall into six distinct groups.

— Essential: these cookies are necessary for the operation of our website, or essential to the provision of the services you have requested. These include, for example, cookies that allow you, to stay logged in to your account and to access information, sections of our website, or services not generally available to guests. If you block these cookies you will not be able to access these services.

— Performance: these cookies measure how often you visit our sites and how you use them. They also allow us to calculate the number of users to our website, see what those users do on our website, how long they spend on the website, and which links they click. These cookies help us to improve how our website works, and enable us to make changes so that users stay longer or return more often. If you block these cookies, we will not be able to improve our services as easily.

— Targeting: similar to performance cookies, these cookies tell us which pages you visit, and the links you follow, so that we can make our website more relevant to your interests. If you block these cookies, we will be unable to improve the experience our users get from our website.

— Functionality: these cookies make sure that you and your preferences are remembered when you return to our site. That means that you can store data that you wish to return to, complete logs as to what you have seenused on the site, and generally allow us to provide you with a more personalised experience. If you block these cookies you may have reduced functionality, or not be able to store personal preferences.

— Advertising: these collect information about your visit to our website, such as what you have looked at and the links you have followed, so that we can target our advertising at you, or exclude certain types of advertising that would not interest you. We can also gather information about your browser, device and your IP address. If you block these cookies, you may receive advertising that is not relevant to you.

— Third party cookies: these are used where we use third-party applications on our website to customise the services that we provide, or to provide an increased functionality. They may relate to the use of social media, or the use of another complementary service. If you block these cookies you may not be able to access the services that you want to use.

For how long do our cookies last?

The cookies we use last for different lengths of time. This depends upon the purpose for which they are used.

Session cookies are temporary cookies which are stored only until you leave the website, or you close your web browser.

Persistent cookies last for a fixed period of time, defined within the cookie, and allow the website to recognise the device again when the user returns to that website on that device.