Your privacy is of utmost importance to us. At Staytion, we are committed to safeguarding your personal information and adhering to all relevant laws and regulations governing the collection of personal data, whether you engage with us through our website, https://gostaytion.com, or any other platforms owned and operated by us.
Personal information includes any data that can be used to identify you. This encompasses details such as your name, address, date of birth, payment information, and even data related to your interaction with websites or online services.
Effective Date: June 19, 2023 Last Updated: September 19, 2023
Information We Gather
We categorize the information we collect into two groups: 'voluntarily provided' information and 'automatically collected' information.
'Voluntarily provided' information refers to data you intentionally and actively provide to us when using our services or participating in promotions and events.
'Automatically collected' information pertains to data sent by your devices while accessing our products and services.
Upon visiting our website, our servers may automatically record standard information supplied by your web browser. This may encompass your device's Internet Protocol (IP) address, browser type and version, the pages you visit, the date and time of your visit, the duration spent on each page, and other details associated with your visit.
Moreover, if you encounter specific errors while using our site, we may automatically collect information about the error and the surrounding circumstances. This data may include technical specifics regarding your device, the actions you were attempting when the error occurred, and additional technical information related to the issue. You may or may not receive immediate notification of such errors, their occurrence, or their nature.
It's important to note that while this information may not individually identify you, it could potentially be combined with other data to personally identify individuals.
When you engage with our website or interact with our services, we may automatically obtain information about your device, such as:
- Device Type
- Operating System
- Unique device identifiers
- Device settings
- Geo-location data
The data we collect depends on the settings of your device and software. We recommend reviewing the policies of your device manufacturer or software provider to understand what information they make available to us.
We may request personal information from you, including but not limited to:
- Email address
- Date of birth
- Phone/mobile number
- Home/mailing address
We define 'user-generated content' as materials (text, images, and/or video content) voluntarily provided by our users for the purpose of publication on our website or re-publishing on our social media channels. All user-generated content is associated with the account or email address used for submission.
Legitimate Reasons for Processing Your Personal Information
We only collect and utilize your personal information when we have legitimate reasons to do so. In such cases, we gather personal data that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you engage in the following activities on our website:
- Registering for an account
- Participating in competitions, contests, sweepstakes, and surveys
- Subscribing to receive updates from us via email or social media channels
- Accessing our content via a mobile device or web browser
- Contacting us through email, social media, or similar technologies
- Mentioning us on social media
We may collect, retain, use, and disclose information for various purposes, ensuring that personal information is not processed in a manner inconsistent with these objectives, including:
- Providing you with the core features and services of our platform
- Allowing you to customize your experience on our website
- Delivering products and services to you
- Establishing contact and communication with you
- Conducting analytics, market research, and business development, which includes enhancing our website, associated applications, and social media platforms
- Implementing advertising and marketing efforts, including sending promotional information about our products, services, and relevant third parties
- Enabling your access and usage of our website, associated applications, and social media platforms
- Supporting internal record-keeping and administrative purposes
- Organizing competitions, sweepstakes, and offering additional benefits to you
- Complying with legal obligations and resolving disputes as needed
- Attributing any content (e.g., posts and comments) submitted by you and published on our website
- Conducting technical assessments to improve our app, associated applications, and social media platforms
We may combine voluntarily provided and automatically collected personal information with general information or research data acquired from trusted sources. For instance, data and insights from our marketing and market research activities may be combined with information about how visitors utilize our site to enhance both the site itself and your experience.
Security of Your Personal Information
As we collect and process personal information, and throughout the retention period, we employ commercially acceptable measures to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.
While we take all reasonable steps to protect the personal information you share with us, please be aware that no method of electronic transmission or storage is entirely secure, and absolute data security cannot be guaranteed.
You are responsible for selecting a secure password and ensuring the overall security of your information within the scope of our services. This includes safeguarding any passwords associated with accessing your personal information and accounts, ensuring they remain confidential.
Retention of Your Personal Information
However, we may retain your personal information when necessary for legal, accounting, or reporting obligations, archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes.
We do not intentionally target our products or services at children under the age of 13, nor do we knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to various parties, including:
- Our parent, subsidiary, or affiliate companies
- Third-party service providers, enabling them to provide their services (e.g., IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing providers, professional advisors, and payment systems operators)
- Our employees, contractors, and related entities
- Existing or potential agents or business partners
- Sponsors or promoters of any competitions, sweepstakes, or promotions we run
- Credit reporting agencies, courts, tribunals, and regulatory authorities in cases where you fail to pay for goods or services we have provided
- Courts, tribunals, regulatory authorities, and law enforcement officers when required by law, for actual or prospective legal proceedings, or to establish, exercise, or defend our legal rights
- Third parties, including agents or sub-contractors assisting us in providing information, products, services, or direct marketing to you
- Third parties involved in data collection and processing
- Entities that acquire all or a substantial portion of our assets and business
Presently, the third parties we engage with include:
- Google Analytics
International Transfers of Personal Information
The personal information we collect is stored and/or processed in Singapore, the United States, or locations where we or our partners, affiliates, and third-party providers maintain facilities.
Your Rights and Managing Your Personal Information
Marketing Permission: If you previously agreed to us using your personal information for direct marketing purposes, you can change your preferences at any time by contacting us using the information provided below.
Access: You have the right to request details of the personal information we hold about you.
Non-Discrimination: We will not discriminate against you for exercising your rights concerning your personal information. Unless your personal information is necessary to provide a particular service or offer (e.g., providing user support), we will not deny you goods or services, charge you different prices, offer varying rates for goods or services, grant or withhold discounts or benefits, impose penalties, or provide a different level or quality of goods or services based on your exercise of these rights.
Data Breach Notification: We will adhere to applicable laws regarding data breaches.
Complaints: If you believe that we have violated a relevant data protection law and wish to file a complaint, please contact us using the information below. Provide full details of the alleged violation, and we will promptly investigate and respond in writing, outlining the outcome of our investigation and the actions we will take to address the issue. You also have the right to contact a regulatory body or data protection authority regarding your complaint.
We employ 'cookies' to collect information about you and your interactions with our site. A cookie is a small data piece that our website stores on your computer and accesses whenever you visit. This allows us to understand how you use our site, enabling us to deliver content based on your specified preferences.
In the event that we or our assets are acquired, or in the unlikely scenario that we cease operations or enter bankruptcy, data, including your personal information, may be transferred to parties acquiring us. You acknowledge the possibility of such transfers and recognize that any parties acquiring us will, to the extent permitted by applicable law, continue using your personal information in accordance with this policy, which will serve as the foundation for their ownership or usage rights over such information.
Our website may contain links to external sites not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
In cases of significant changes or as required by applicable law, we will inform all registered users and contact you (based on your communication preferences) with updated details and links to the amended policy. If required by law, we will seek your consent or provide the option to opt in or out of any new uses of your personal information.
For any inquiries or concerns regarding your privacy, please contact us using the following details:
Email: [email protected]